Order History Tracking
Complete Purchase Intelligence
Order History Tracking connects customer behavior with actual purchases, giving you a complete picture of the customer journey from first visit to completed sale.
What’s Tracked
For every order, Customer History captures:
- Pre-purchase browsing behavior
- Time from first visit to purchase
- Products viewed before buying
- Search terms used
- Number of sessions before conversion
- Referral source for the converting visit
- Complete order details (synced with WooCommerce)
Identifying Purchase Patterns
Repeat Customer Analysis
Identify your most valuable customers:
- Purchase Frequency: How often they buy
- Average Days Between Orders: Predict when they’ll buy next
- Product Preferences: What they consistently purchase
- Spending Trends: Increasing or decreasing order values
One-Time Buyers
Customers who purchased once but never returned:
- See what they bought
- View their browsing before and after purchase
- Identify opportunities for re-engagement
- Send targeted win-back campaigns
Financial Summary
Get instant financial insights:
- Total Revenue: Overall sales tracked
- Average Order Value (AOV): Mean purchase amount
- Customer Lifetime Value (CLV): Average total customer spend
- Revenue Trends: Daily, weekly, and monthly patterns
- Top Revenue Generators: Customers contributing most to revenue
Was this article helpful?
Help us improve our documentation by providing feedback