Keep Your Plugin Up to Date

Regular updates ensure you have the latest features, security patches, and bug fixes. This guide covers everything you need to know about updating Customer History for WooCommerce safely.

Automatic Updates via WordPress

The easiest way to update is through your WordPress dashboard:

  1. Go to Dashboard → Updates
  2. Look for “Customer History for WooCommerce” in the plugins list
  3. Check the checkbox next to the plugin name
  4. Click Update Plugins

WordPress will download and install the update automatically.

Manual Update via Upload

If you have a premium version or need to update manually:

  1. Download the latest version from your account or WordPress.org
  2. Go to Plugins → Add New → Upload Plugin
  3. Select the ZIP file and click Install Now
  4. WordPress will replace the old version with the new one
  5. Click Activate Plugin after installation

Before You Update

Important

Always backup your site before updating any plugin. While updates are generally safe, having a backup ensures you can restore if anything goes wrong.

Pre-Update Checklist:

  • ✓ Create a full site backup (files and database)
  • ✓ Export your current settings via Customer History → Settings → Export
  • ✓ Check the changelog for breaking changes
  • ✓ Test on a staging site if possible
  • ✓ Ensure WordPress and WooCommerce are up to date

After Updating

Once the update is complete:

  • Visit Customer History dashboard to verify everything works
  • Check your settings are still configured correctly
  • Review the changelog to learn about new features
  • Clear your site cache if using a caching plugin

Upgrading from Free to Premium

To upgrade from the free version to premium:

  1. Purchase the premium license from our website
  2. Download the premium ZIP file from your account
  3. Deactivate (but don’t delete) the free version
  4. Install and activate the premium version
  5. Enter your license key in Customer History → Settings → License
Your Data is Safe

All your customer data, settings, and history are preserved when upgrading to premium. The premium version uses the same database tables.

Update Troubleshooting

Update Failed or Timed Out

  • Try updating again – temporary network issues are common
  • Use manual upload method instead
  • Contact your hosting provider if problems persist

Site Broken After Update

  • Deactivate the plugin via FTP (rename the plugin folder)
  • Restore your backup
  • Report the issue to our support team