Complete Financial Overview

The Financial Summary Report provides a comprehensive view of your store’s revenue, order values, conversion rates, and customer spending patterns. Access at Customer History → Analytics → Financial Summary.

Key Metrics

Total Revenue

Overall sales revenue tracked by Customer History:

  • Gross revenue (before refunds)
  • Net revenue (after refunds)
  • Revenue by currency (for multi-currency stores)
  • Comparison to previous periods

Average Order Value (AOV)

Mean purchase amount across all orders:

Calculation

AOV = Total Revenue ÷ Number of Orders

Use AOV to:

  • Set minimum order thresholds for free shipping
  • Create bundle pricing strategies
  • Target upsell opportunities
  • Measure promotional effectiveness

Revenue Per Visitor (RPV)

Average revenue generated per site visitor:

Calculation

RPV = Total Revenue ÷ Total Unique Visitors

RPV helps evaluate:

  • Traffic quality
  • Marketing campaign ROI
  • Site optimization effectiveness
  • Overall store performance

Conversion Rate

Percentage of visitors who make a purchase:

  • Overall site conversion rate
  • Conversion by traffic source
  • New vs returning customer conversion
  • Device-specific conversion (mobile, desktop, tablet)

Revenue by Source

Track where your revenue comes from:

  • Direct Traffic: Customers who type your URL directly
  • Organic Search: SEO-driven revenue
  • Paid Advertising: PPC campaign returns
  • Social Media: Social platform referrals
  • Email Campaigns: Email marketing ROI
  • Referral Sites: Partner and affiliate revenue

Use source data to:

  • Allocate marketing budgets
  • Optimize underperforming channels
  • Double down on high-ROI sources
  • Track campaign effectiveness

Product Revenue

Top revenue-generating products:

  • Best sellers by revenue (not just quantity)
  • High-margin products
  • Revenue per product view
  • Product profitability rankings
Pro Tip

Focus marketing on products with high revenue potential, not just those that sell frequently. A $500 product with 10 sales beats a $50 product with 50 sales.

Revenue by Customer Segment

Breakdown revenue by customer tiers:

  • Platinum Customers: Highest tier revenue contribution
  • Gold Customers: Mid-high tier performance
  • Silver Customers: Growing customer revenue
  • Bronze Customers: Entry-level customer value
  • New Customers: First-time buyer revenue

Analyze segment profitability:

  • Cost to acquire vs lifetime value
  • Retention rates by segment
  • Upgrade paths between tiers
  • Segment-specific marketing ROI

Export Financial Data

Export reports for accounting and analysis:

CSV Export

  • Detailed transaction data
  • Revenue by product/category/customer
  • Date range customization
  • Import into Excel/Google Sheets

PDF Reports

  • Executive-ready summaries
  • Charts and visualizations included
  • Branded report headers
  • Share with stakeholders

Scheduled Reports

Automate financial reporting:

  1. Go to Settings → Email Reports
  2. Enable “Financial Summary”
  3. Choose frequency (daily, weekly, monthly)
  4. Add recipient email addresses
  5. Save settings

WooCommerce Integration

Financial Summary seamlessly integrates with WooCommerce:

  • Real-time Sync: Revenue updates instantly
  • Order Status Tracking: Only counts completed orders
  • Refund Handling: Automatically adjusts for refunds
  • Multi-Currency Support: Converts to base currency
  • Tax Inclusive/Exclusive: Configurable display
Always Accurate

Financial data is pulled directly from WooCommerce orders, ensuring 100% accuracy with your store’s actual revenue.