Free vs Premium Comparison

Which Version Do You Need?

Compare free and premium features to find the right fit for your store.

Quick Comparison

Free Version Features

What’s included at no cost:

Analytics & Reporting

• Basic dashboard with key metrics
• Customer list and profiles
• Order history tracking
• Product view analytics
• Top customers report
• Simple search analytics

Customer Management

• 360-degree customer profiles
• Purchase history view
• Basic customer notes
• Customer tagging

Limitations

• No live session monitoring
• No email campaigns
• No automated workflows
• Basic export only (CSV)
• Community support only

Premium Version Features

Everything in free, plus:

Advanced Analytics

• Live Session Monitoring: See visitors in real-time
• RFM Analysis: Recency, frequency, monetary
• Cohort Tracking: Group customer behavior
• Brand Performance: Track by brand
• Category Analytics: Deep dive into categories
• Financial Reports: Revenue trends and forecasts

Marketing Automation

• Email Templates: Pre-built campaigns
• Automated Workflows: Trigger-based actions
• Coupon Generation: Bulk and automated
• Referral System: Track and reward referrals
• Win-back Campaigns: Re-engage inactive customers

Segmentation

• Customer tier system
• Advanced filters
• Behavioral segments
• Custom audiences
• RFM-based segments

Integrations

• Mailchimp integration
• ConvertKit integration
• ActiveCampaign integration
• SendGrid integration
• Webhook support

Data Management

• Advanced export (CSV, JSON, XML)
• Scheduled exports
• Data import tools
• Bulk operations

Support

• Priority email support
• Faster response times
• Direct access to developers
• Setup assistance

Who Should Use Free?

Free version is perfect for:

• New or small stores (< 100 orders/month)
• Those wanting basic analytics
• Budget-conscious store owners
• Testing before committing
• Stores not focused on email marketing

Who Should Upgrade to Premium?

Premium makes sense if you:

• Have 100+ orders per month
• Want to run email campaigns
• Need advanced segmentation
• Want real-time monitoring
• Need automation to save time
• Want to maximize customer lifetime value
• Need integrations with other tools

ROI of Premium

How premium pays for itself:

Example Scenario

• Premium cost: $99/year ($8.25/month)
• Average order: $50
• Break-even: Just 2 extra orders/year

Typical Results

• 10-20% increase in repeat purchases
• 15-25% boost in email revenue
• 5-10% reduction in cart abandonment
• Time saved: 5-10 hours/month

Conclusion: Premium typically pays for itself many times over.

Can I Start Free and Upgrade Later?

Premium Pricing

• Single Site: $29.99/year
• 5 Sites: $129.99/year
• Unlimited: $799.99/year

All plans include updates, support, and 30-day money-back guarantee.